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Welcome to KLARO Solutions, Inc. These Terms govern your access to and use of the KLARO platform. By creating an account, you agree to be bound by these Terms.

1. Eligibility

You must be at least 18 years old. If registering on behalf of a business, you represent that you are authorized to bind that entity.

2. Account Registration

You agree to provide accurate information, keep your credentials confidential, and notify us immediately of any unauthorized account access. You are responsible for all activity under your account.

3. Data Collection, Storage, and Business Intelligence

By using KLARO, you explicitly acknowledge that:

• KLARO collects and permanently stores all data you submit to or ingest into the platform, including account details, enterprise information such as location, team member names and roles, product and supply catalogues, sales logbooks, inventory records, stock-on-hand figures, uploaded images, extracted data, fixed expenses, and supplier information such as lead times.
• Uploaded images (tally sheets, handwritten logbooks, receipts, screenshots) are transmitted to trusted third-party AI service providers for OCR processing and data extraction. These providers are contractually prohibited from using your data for any purpose beyond the contracted service.
• Extracted data is stored in the KLARO database and used to power your dashboard, analytics, and inventory management features.
• Your data is used for your own business intelligence within the platform, and may also be used by KLARO for internal learning, personal usage, and outlet-level analysis. KLARO may share data solely in the form of business intelligence and supply mapping for market access to support businesses in relevant sectors as they expand and grow across different areas. KLARO will not sell, distribute, rent, or share your personal data with third parties for unrelated commercial purposes without your explicit consent.

4. AI-Assisted Extraction and Accuracy

OCR and AI extraction results are approximations and may contain errors. You are responsible for reviewing and verifying all extracted data before relying on it. KLARO is not liable for business decisions made based on inaccurate extracted data.

5. Acceptable Use

You must use KLARO only for lawful business purposes. Prohibited: fraud, reverse engineering, uploading malicious code, or any activity that disrupts the platform.

6. Intellectual Property

All KLARO software, logos, and designs are owned by KLARO. You are granted a limited, non-transferable license for intended use only. You retain ownership of your own data.

7. Account Deletion

Deleting your account permanently and irreversibly removes all associated enterprise data, uploaded images, and extracted records. This cannot be undone. Export your data before deletion.

8. Limitation of Liability

KLARO is not liable for indirect or consequential damages, loss of profits, AI extraction errors, or business decisions made using the Service. Use is at your own risk.

9. Governing Law

These Terms are governed by the laws of the Republic of the Philippines. Disputes shall be resolved in the proper courts of the Philippines.

For the complete Terms and Conditions, visit our Information Center.

This Policy is in accordance with the Philippine Data Privacy Act of 2012 (RA 10173). By creating an account, you consent to the collection and processing of your data as described below.

1. Information We Collect

• Personal Account Data: First name, last name, username, email address, hashed password, and account creation date.
• Enterprise Data: Enterprise name, description, business location, date of establishment, team member names with roles (Owner, Admin, Staff), and operational configuration.
• Product & Supply Catalogue: Product names, categories, SKUs, unit prices; supply names, units, costs; supplier contact information (name, number, email, address), payment terms, and lead times.
• Sales & Inventory Data: Uploaded images (tally sheets, logbooks, receipts, screenshots), extracted sales entries, inventory inflow records, stock-on-hand figures, supply usage calculations, and fixed expense records.
• Technical Data: IP address, browser and device type, session cookies (1 hour default; 30 days if Remember Me is selected), and monthly OCR scan usage counts.
• Contact & Lead Data: Name, email, business type, and message body submitted via contact or waitlist forms.

2. How We Use Your Data

• To operate the platform and generate your dashboard, analytics, and inventory management outputs
• To process uploaded images through AI-assisted OCR (images are transmitted to third-party AI service providers under strict data processing agreements)
• To support KLARO's internal learning, personal usage, and outlet-level analysis
• To produce business intelligence and supply mapping outputs for market access initiatives that help relevant sectors expand and grow across different areas
• To manage your subscription and enforce usage limits
• To ensure platform security and prevent fraud
• To comply with applicable legal obligations

We do not sell your personal data. We do not use your data for advertising or unrelated third-party marketing.

3. Third-Party Processing

Uploaded images are processed by third-party AI service providers for OCR and data extraction. If you register via Google Workspace, Google processes your authentication. All providers operate under contractual data protection agreements and are prohibited from using your data for their own commercial purposes or model training.

4. Data Retention

Your data is retained while your account is active. Account deletion permanently removes all associated data. Temporary processing files are deleted immediately after extraction. Contact form submissions are retained as business records.

5. Your Rights Under RA 10173

You have the right to: be informed, access your data, correct inaccuracies, request deletion or blocking, object to processing, request data portability, and file a complaint with the National Privacy Commission (NPC).

6. Security

We implement HTTPS encryption, hashed passwords (PBKDF2), HTTPOnly session cookies, CSRF protection, and rate limiting. No system is 100% secure; use of the Service is at your own risk.

For the complete Privacy Policy, visit our Information Center.